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Shipping & Returns

 

Placing Orders:

Orders may be placed by mail, fax, phone, e-mail or online.

Phone orders: Please call Monday- Friday between 9:00 a.m. to 5:30 p.m. PST. To place an order, please call 0030 693 2214656 or 0030 693 4698693.

Fax orders: Our fax is available 24 hours: 0030 210 3644757. Our e-mail address is info@skouras.com.gr.

Online : All customers, new or existing, must register for an account first. If you encounter any difficulty, please contact us.

Shipping:

Standard shipping is usually made via UPS service. Please contact us in order to inform you about the prices.

Payments:

We accept personal checks, business checks, money tranfer, VISA, MasterCard, AmericanExpress.

Payment Terms:

Unless approved by Skouras in advance, all accounts are due 14 days from the invoice date..

No Risk Policy:

You may return unused items within 30 days of purchase for credit or refund with prior approval by phone or letter. Returned items must be in their original package with seals intact. Any return after the above specified period will be subjecte to a 15% restocking charge. Shipping charges for the returned merchandise must be prepaid and insured by the purchaser. Skouras will not be responsible for loss of uninsured returns. Refunds will be made upon receipt of the returned goods. Refunds will be in the form of a credit memo. If requested, refunds may also be issued as a company check.

Sample Requester Agreement:

The use of acupuncture needles is restricted to qualified practitioners as determined by each state. With this restriction, Skouras will not offer any medical advice or make any medical claims on the offered acupuncture needles. The purchaser accepts full responsibility for the safe and proper use of these devices and agrees to indemnify and hold Skouras Medical Supplies harmless from any consumer claims against the ultimate use of these acupuncture devices.